Seamless Call Center Support for Your Business

A well-equipped platform to provide efficient call center services

Get an Integrated Help Desk for Your Call Support Management

Evolve from simple call handling to business process reengineering

Outbound Call Support

Get an easy way to perform customer support services, sales, fundraising, and survey research.

Automated Call Support

Get solutions to provide stellar customer service with the least amount of manual effort or time-to-time monitoring.

Call Center Buildout & Support

Full Stack Call Center Support

With our call support solutions, you can get the power to deliver consumer support that is provided by an extremely efficient and automated system. We have expertise in building help centers, chatbots, live chat support, or other solutions with the help of artificial intelligence. This will enable you to get the best solutions that are built on the latest technology to help you in getting an edge over your competitors.

Our Call Center Support Service Roadmap

Consultation

We start by measuring your objectives and figuring out how we can aid you in achieving them. Then we create a plan of action to tackle those objectives.

Team-Building and Technical Onboarding

We help you to build a devoted team and ready them with our excellent training program and onboarding process.

Readying the Process

Once the team is in place, we define knowledge transfer processes and ways to master your support environment.

Going Live and Continuously Improving

We roll out daily feedback and collaborative meetings to provide detailed reporting of what is working and what is not.

Why IMTAS?

Take a look at the added value that you can get by partnering with us:

Reliable

We are always approachable for anything that you may need at any hour of the day.

Expertise

All of our personnel are very skilled and go through a rigorous process of selection, interview, and training to help you with any issue.

Creative

Our team of experts is always up for thinking out-of-the-box and creating innovative solutions to your needs.

Our Customers & Partners